Privacy Policy

Overview

At Pigy, we value your privacy when you visit our website https://www.pigy.io, Pigy.io. This Privacy Policy explains what information we collect and how we use it.

If you have questions about our Privacy Policy, feel free to contact us.

Scope: This Privacy Policy applies to our online activities and the information shared or collected on Pigy.io. It doesn't cover information collected offline or through other channels.

Who We Are: Pigy.io is owned by The Farm Ltd. ("Pigy," "we," "us," or "our"). This policy clarifies what Personal Data we collect, how we use it, and your choices regarding your data.

Part of Our Terms: This Privacy Policy is part of our Terms of Service.

Our Service: Pigy offers a SaaS application to manage and protect your calendars. This includes our website at Pigy.io, collectively referred to as the "Service."

Your Consent: Before using our Service or sharing any Personal Data, please review this Privacy Policy. By using our Service, you agree to the practices described here. If you disagree, please do not access the site or use our Service.

Note for Employees: If your employer pays for your access to our Service, we'll process your work calendar information based on agreements with your employer, not covered by this Privacy Policy.

Information we collect

Provided Information: When you interact with Pigy, we may ask for personal information like your name, email, and contact details. This information is collected transparently and used for specific purposes that we'll explain when we request it.

Direct Communication: If you contact us directly, we may receive additional information, including your name, email, phone number, and the contents of your messages.

Account Registration: When you create an account, we collect contact information such as your name, company name, address, email, and phone number.

Anonymous Data: We collect anonymous data from all website visitors to monitor traffic and fix bugs. This includes information like web requests, IP addresses, browser types, browser languages, and timestamps.

Login Information: To save your profile and related documents, we ask you to log in and provide personal information like your name and email. We use cookies for session information, but you can use Pigy without cookies, though it may require more frequent logins.

Optional Information: You can voluntarily provide additional data, such as your picture or personal website, to use specific features of the website.

Data Control: You can view, change, or delete data associated with your profile. To delete your account, contact us at support@pigy.io.

Age Restriction: Minors and children should not use Pigy. By using our website, you confirm that you can legally enter into an agreement.

Personal vs. Non-Personal Data: We collect both personal and non-personal information. Personal data can identify you, while non-personal data cannot. We may combine these for specific purposes, treating them as personal data when combined.

Types of Data we Collect

Personal Data You Provide: We collect personal data when you connect your calendars to Pigy and when you sign up via our website. This may include your name, email, location, IP address, and calendar data.

Google Calendar Integration: To provide our services, we access your Google Calendar data, but we only use it to serve you better, protect your privacy, and follow the law.

Other Integrations: We integrate with partner services like Zoom, Slack, and Jira. We collect personal data to enable these integrations but never store it.

Automated Data: When you use our service, we collect information about your interactions, like which pages you visit, where you come from, and your device and browser details.

Log Data: We automatically collect information like your IP address, browser type, and interactions with our site. This data is anonymized before any processing.

Device Information: We collect device information, including your device's name, operating system, and browser type.

Usage Information: We gather data on how you use our service, such as the content you view, the features you use, and the actions you take.

Cookies: We use cookies to operate our site, gather usage data, and improve your experience. Cookies can vary in duration, from session cookies to persistent ones. You can manage cookies in your browser settings.

Email Pixels: In our email campaigns, we use pixels to collect your email, IP address, and email activity data.

Online Tracking: We and our third-party service providers may use tracking technologies to collect information about your browsing activities across websites.

How we use your information

We utilize the information we gather in several ways to enhance your experience and offer valuable services:

Website Operations: We use your data to maintain and operate our website.

Enhancements and Personalization: We improve, personalize, and expand our website based on user behavior and feedback.

Understanding Usage: We analyze how you use our website to enhance its functionality.

Innovation: Data helps us create new products, services, features, and functionality.

Communication: We may contact you directly or through partners for customer service, updates, marketing, and support.

Email Communication: We use email for correspondence, updates, and marketing purposes.

Fraud Prevention: We employ data to find and prevent fraudulent activities.

How We Use Personal Data

Service Provision: We gather your email, name, user-generated content, and Google Calendar data to provide Pigy's services, such as calendar management and analytics.

Communication: We use your email and name to respond to your inquiries, offer support, and send Pigy updates and marketing emails.

User-Generated Content: Content like Habits and Tasks is used to manage your calendar, provide analytics, and integrate with project management, chat, and video conferencing platforms.

Google Calendar Data: We use this data for support, analytics, and calendar synchronization as part of the Pigy App.

Administrative Communication: We send administrative information, updates about the service, and changes to our terms and policies.

Service Analysis and Improvement: We analyze how you interact with Pigy, improve our content and functionality, and develop new products and services.

Fraud Prevention and Security: We use data to prevent fraud, protect our systems, and comply with legal obligations.

Compliance with Regulations: We process personal data as required by data protection regulations, including GDPR, and for our legitimate interests.

### Your Consent and Choices

You have the option to opt out of receiving communications by contacting us.

You can unsubscribe from our newsletter anytime via the included link or by reaching out to us.

We use your data to enhance our products, services, and communications.

Important notices, such as policy changes, are not optional due to their significance.

Data Security and Privacy

Your documents and files are encrypted for privacy and confidentiality.

We employ industry-standard techniques to protect your data against unauthorized access.

We do not share your personal information without consent, except when necessary for legal compliance, your request, security, or to enforce our terms.

Aggregated Information: We anonymize and aggregate data for analysis and improvement purposes. General user statistics may be shared from time to time.

Marketing: We may contact you via email for updates, new releases, or account support. You can opt out of marketing emails at any time.

Unsubscribe: If you unsubscribe from marketing, we'll still contact you for account management, support, and administrative matters.

Please note that when making documents public, redact personal information to ensure privacy compliance. We protect your data and do not share it without consent, except when necessary.

Cookies and Web Beacons

At Pigy, we use "cookies" and similar technologies to enhance your browsing experience on our website. This Cookie Policy explains how we use these technologies, the purposes behind their use, and your options regarding cookies and tracking technologies.

By using our website ([Website URL]), you consent to our use of cookies in accordance with this policy. If you do not agree to the use of cookies, please adjust your browser settings or refrain from using our website.

### What Are Cookies and Similar Technologies?

Cookies are small text files placed on your computer or mobile device when you visit a website. Additionally, we use technologies like "pixel tags" and "click-through URLs" to collect information and improve your experience.

 How We Use Cookies

We use cookies for various purposes, including:

Analyzing user interactions with our website. Customizing your experience by remembering your preferences. Providing you with relevant advertisements. Enhancing the effectiveness of our communications.

 Managing Cookies

You can manage cookies in the following ways:

Adjusting your browser settings to block or delete cookies. Please note that this may affect certain website features. Opting out of specific third-party cookies by using their provided tools (e.g., Google Analytics Opt-out Page).

 Other Tracking Technologies

In our email communications, we may use "pixel tags" and "click-through URLs" to determine email open rates and link clicks, helping us tailor our content and reduce unnecessary messages. You can disable email tracking by disabling HTML in your email client or refraining from clicking links.

 Server Log Data

When you access our services, our servers automatically collect information such as your browser type, operating system, IP address, and more. This data is used for statistical analysis, site administration, and service improvement, without directly identifying individual users.

 International Users

Pigy is operated from the United States. If you visit our website from outside the U.S., you agree to the processing of your personal information as outlined in this policy.

 Communication

We may contact you via email or other means, including promotional emails related to Pigy or third parties we believe may interest you. You can manage your email preferences by using the links in our email footers. If you wish to opt out of Pigy emails, please do so by clicking the unsubscribe link in our emails or editing your profile preferences.

 Changes to Our Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices and technologies. Please review this policy regularly for updates.

If you have any questions or concerns about our Cookie Policy, please contact us at [Contact Email Address].

Sharing of Data

At Pigy, we hold your privacy in the highest regard. Our commitment to safeguarding your personal information is unwavering. In this section, we provide you with insights into how and when we share your data, ensuring that you're always informed and your information remains secure.

Collaborating with Trusted Partners

We understand that certain tasks require expertise beyond our scope. To provide you with the best possible service, we partner with select companies offering essential information processing services. Importantly, we only share your personal data with these partners under specific circumstances:

Your Consent: Your consent is paramount. We share your data with these partners only when you've given your explicit agreement or when it complies with data protection laws. Limited Data: We only share the data necessary for these third parties to deliver their services. This includes tasks such as hosting our website and support portal, providing help desk software, sending newsletters, analyzing website traffic, hosting cloud services, managing app beta testing, and processing app crash reports. Data Protection: Our partners are bound by data protection laws and are committed to safeguarding your information. If they are located outside the EU, they implement necessary safeguards to ensure compliance. Purpose-Limited: Our partners are strictly instructed to use the shared data only for the intended purpose, and they are not allowed to use it for any other reason.

Legal Compliance and Safety

Sometimes, sharing personal information becomes necessary to comply with the law. We may share your data when required to adhere to applicable laws, regulations, or governmental requests. This may include enforcing our Terms of Service, investigating potential violations, preventing fraud or security issues, and protecting Pigy, its users, or the public, as mandated or permitted by law.

Business Transactions

In cases of reorganization, mergers, or sales involving Pigy, your data may be part of the transferred business assets.

Third-Party Services

Pigy employs social buttons provided by services like Twitter, Google+, LinkedIn, and Facebook. It's important to note that using these third-party services is entirely optional. We want to emphasize that Pigy is not responsible for the privacy policies or practices of these external services, so we encourage users to read and understand their respective privacy policies.

Collaboration with Trusted Agents

To enhance our services, we work with individuals and entities known as "Agents" who perform specific tasks on our behalf. At times, we may share personal information with these Agents to provide you with our products or services. Rest assured that, unless explicitly stated otherwise, our Agents do not have the right to use your Personal Information beyond what's necessary to assist us.

Asset Transactions

In certain situations, such as asset acquisitions or sales, user information may be transferred as part of the business transaction. This means that if Pigy, or a significant portion of its assets, were acquired, or if we were to go out of business or enter bankruptcy, your personal information might be transferred to and utilized by a third party, in accordance with the terms laid out in this policy.

Your trust in us is invaluable, and we remain dedicated to upholding the responsible handling and protection of your personal information.

Third Party Privacy Policies

Pigy's Privacy Policy is exclusively applicable to our platform and services, and it does not extend to other advertisers or external websites. We strongly recommend that you consult the respective Privacy Policies of these third-party ad servers for comprehensive insights into their practices, including instructions on how to opt-out of specific options they may offer.

If you wish to manage cookies, you have the option to disable them through your individual browser settings. For in-depth guidance on cookie management with specific web browsers, you can visit the official websites of those browsers.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), California residents have certain rights, including the ability to:

Request disclosure of the categories and specific pieces of personal data collected by a business. Request the deletion of personal data collected about them. Opt-out of the sale of their personal data. Upon making such a request, we are committed to responding within one month. Should you wish to exercise any of these rights, please contact us directly.

Third-Party Links and Services

Pigy's website and services may incorporate links to third-party websites or services. It's important to note that we do not have control over the information collected by these third parties. We strongly encourage you to review their respective privacy policies before providing any personal information to them.

When you use our Services in conjunction with third-party sites and services, such as logging in with credentials from another service or integrating our Services with external platforms, we may obtain information from those sources. For example, if you log in using a third-party service like Google, we may access details such as your name, email address, access tokens, and other account-related data. Similarly, when sharing or exporting User Content to third-party services, we may collect data like user names, IP addresses, device identifiers, profile information, contacts, and email addresses. When integrating our Services with third-party platforms, similar information may be obtained. Please note that the data we receive could be subject to your privacy settings with the external site or service, and we do not control or guarantee the effectiveness of those settings. It is advisable to review and customize your privacy settings with external sites and services before using them in conjunction with our Services.

Links to Third Party Sites

Our Services may include links to other websites or services that are not operated or controlled by Pigy, including social media services ("Third Party Sites"). Any information you share with Third Party Sites will be subject to their specific privacy policies and terms of service, not our Privacy Policy. Please be aware that the presence of these links does not imply our endorsement or comprehensive review of these sites. For information on the privacy practices and policies of Third Party Sites, please contact them directly.

European Data Protection Rights & GDPR Compliance

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

To ensure data security, we take various measures, including internal reviews, encryption, and limiting access to personal information to employees who need it for our services. Violations of confidentiality agreements are subject to disciplinary actions.

While we use encryption like TLS for data transmission, no method is 100% secure. Therefore, information you transmit to us may not be completely secure.

Some website features, like blogs or forums, may allow you to post personal information, which is publicly accessible and can be collected by anyone. Please exercise caution when using these features.

For users in the European Economic Area, specific rights regarding personal data apply, such as access, rectification, erasure, data portability, consent withdrawal, and more. French residents can also provide posthumous data use instructions.

To make such a request, please use our Data Subject Access Request form: https://pigy.io/dsar.

Pigy's European Representative for the purposes of this Policy is: Osano International Compliance Services Limited; if you are within the European Economic Area, you may contact our European Representative at the following address:

Osano International Compliance Services Limited ATTN: 2PSC3 Dublin Landings North Wall Quay Dublin 1 D01C4E0

Pigy's UK Representative for the purposes of this Policy is: Osano UK Compliance LTD; if you are within the UK, you may contact our UK Representative at the following address:

Osano UK Compliance LTD ATTN: 2PSC42-46 Fountain Street Belfast Antrim BT1 - 5EF

Limits and Use of Google Information

Pigy utilizes certain Google services, including the Google API, to enable you to connect your Google account securely through OAuth authentication. This method grants Pigy access to your Google account data without the need to disclose your password. We want to clarify that, notwithstanding any statements made in our Privacy Policy, when you grant Pigy permission to access your Google account data, we strictly adhere to the following guidelines:

Limited Usage: Our access to your account is restricted to retrieving and providing information solely for the specific features you authorize and utilize on Pigy. We do not engage in any activities that involve altering, controlling, or modifying your settings.

Data Transfers: Your data will not be shared with any external parties unless it is essential for enhancing the functionality of our application, complying with relevant legal obligations, or participating in merger, acquisition, or asset sale activities.

Advertising Restrictions: Your data will never be used or distributed for advertising purposes, including retargeting, personalized advertising, or interest-based advertising.

Access Control: We do not grant human access to your data unless one of the following conditions is met: we have obtained your explicit consent to access specific messages, there is a necessity to investigate a security concern, legal requirements dictate access, or the data has been aggregated and anonymized for our internal operational needs.

Rest assured that our use of information obtained through Google APIs and any data shared with other applications is in full compliance with the Google API Services User Data Policy, which includes adhering to Google's Limited Use Requirements. Your privacy and data security remain paramount to us.

## Data Retention

We retain Personal Data for a duration that is reasonably necessary for the purposes outlined in this Privacy Policy, as long as we have a valid business reason to do so, or as mandated by applicable laws (such as tax, legal, accounting, or other regulatory requirements), whichever duration is longer.

Pigy is pleased to provide a self-service option for account deletion, allowing you to erase your account along with all linked Personal Data and Google Calendar Data associated with Pigy. Alternatively, you can contact us at support@pigy.io to request account deletion on your behalf or to verify that your data has been successfully removed.

## Data Access and Controls

You have the right to request information regarding the personal data we store, to correct any inaccuracies, or to request the suspension or deletion of your data. For instance, you can initiate the deletion of your account, including associated email addresses and content, through the settings in any of our applications. Additionally, you have the privilege of transferring your personal data to another platform, and you may choose to object to the use of your data at any time, affecting future data processing.

It's important to note that there are instances where we cannot entirely erase your data due to legal retention requirements. Furthermore, we may decline requests that could compromise the privacy of others, are exceedingly impractical, or lack a legal mandate for access.

Your personal information is retained only for the duration necessary to fulfill the purposes specified in this Privacy Policy, enforce applicable Terms of Service, or meet our legal obligations.

Children's Information

Safeguarding the privacy and well-being of children online is a top priority for us. We urge parents and guardians to actively engage in, oversee, and guide their children's online activities.

Pigy is committed to not knowingly collecting any Personal Identifiable Information from children under the age of 13. If you suspect that your child has provided such information on our website, we strongly urge you to contact us promptly. We will make every effort to swiftly remove any such information from our records. Your child's privacy is of utmost importance to us.

Security

Your utilization of the Service carries inherent risks, and you do so at your own discretion. We employ practical technical, administrative, and organizational measures, consistent with industry standards, to safeguard Personal Data, both in online and offline contexts, aiming to prevent loss, misuse, and unauthorized access, disclosure, alteration, or destruction. For further insights into our security protocols and sub-processors, please visit our Security page at https://pigy.io/security.

## International Data Transfer

For individuals located in the European Economic Area, the United Kingdom, Canada, or any other jurisdiction outside of the United States with regulations governing the collection of personal data, please understand and acknowledge that by utilizing our Service, your Personal Data will be transferred from your location to our facilities and servers in the United States, where we or our sub-processors operate. You can access a comprehensive list of our sub-processors on our Security Page at https://pigy.io/security.

Specifically, when Pigy transfers Personal Data from regions with varying data protection laws, we provide the following safeguards:

European Commission's Standard Contractual Clauses: Pigy employs the Standard Contractual Clauses endorsed by the European Commission (and equivalent standard contractual clauses for the UK where applicable) for data transfers to various destinations, including Australia, Canada, India, Japan, South Korea, and the United States. You can obtain a copy of our Data Processing Addendum at: https://pigy.io/dpa. If needed, a signed version can be provided upon request by emailing support@pigy.io.

EU-US Privacy Shield and Swiss-US Privacy Shield Frameworks: In light of the Court of Justice of the European Union's invalidation of the EU-US Privacy Shield Framework in case C-311/18 and the Swiss Federal Data Protection and Information Commissioner's opinion of 8 September 2020, Pigy no longer relies on these mechanisms for international data transfers, until further notice.

However, please be assured that Pigy remains dedicated to upholding its self-certifications under the EU-US Privacy Shield and Swiss-US Privacy Shield Frameworks, and we continue to adhere to their Privacy Shield Principles as an additional measure to protect our users' privacy.

Changes to This Privacy Policy

We may periodically update our Privacy Policy, and we encourage you to revisit this page occasionally for any revisions. Notification of such changes will be made by posting the updated Privacy Policy on this page. These modifications become effective immediately upon posting.

Please note that our Privacy Policy was crafted with the assistance of a Privacy Policy Generator.

Our Privacy Policy may undergo amendments over time. The use of information we presently collect is subject to the Privacy Policy in force at the time of data utilization. In the event of significant alterations in our information collection or usage practices, we will inform you through either a website announcement or email notification. Your acceptance of any changes to the Privacy Policy is implied when you continue to use our Services after such modifications have been initially published.

Should you have any questions or concerns, please contact us at support@pigy.io.

As the Service and our business evolve, we retain the flexibility to modify this Privacy Policy as necessary. When we make changes, we will update the version on this page, unless specific legal requirements mandate a different form of notification. By continuing to use our Service or providing us with Personal Data after we have posted an updated Privacy Policy or have notified you by other means if applicable, you are expressing your consent to the revised Privacy Policy and the practices outlined therein.

Contact Us

Should you have any inquiries or suggestions regarding our Privacy Policy, please don't hesitate to reach out to us.

For any queries concerning our Privacy Policy or our data handling practices, you are welcome to contact us via our dedicated request address: support@pigy.io.